Opening Hours

General advice and information:

Monday to Friday: 10:00 am - 4:00 pm

As the demand for our weekday service has become so great, we have introduced a system whereby clients who visit the Bureau are given an 'intake' time to return to obtain advice.  This might be on the day the client comes in or it might be within a day or two.  We are sorry that we have had to change the system but we feel this is the only fair way to manage demand.

Saturday morning: 10:00 am - 12:00 noon by appointment only for clients who:

• live in the borough of Southend, and
• work full time, or
• are full-time carers

To book a Saturday appointment, please call in to the Bureau between 10am and 4pm, weekdays, or telephone  01702 456366 during the same hours (please note that advice is not given on this number). 
Our Saturday appointments are oversubscribed  so if you will not be able to attend, please let us know so we can offer the appointment to someone else.  To cancel a Saturday appointment, please ring 01702 456366 between 10am and 4pm, weekdays, or between 10am and 12noon on Saturdays.  Outside of these hours, please call or text to 07503490246 and leave a message cancelling your appointment. 

For advice outside these hours, please see www.adviceguide.org.uk

Specialist services:

For further information, including appointment arrangements, please contact us.
For details of closures, including bank and public holidays, please see the bulletin board.