Contact Us

Address:
1 Church Road
Southend on Sea
Essex SS1 2AL
(click here for a map)

Opening Hours:
Monday to Friday 10.00 am - 4.00 pm

Saturday morning 10.00 am - 12 noon by appointment only for clients who:

• live in the borough of Southend, and
• work full time, or
• are full-time carers

To make a Saturday appointment please visit us or telephone 01702 456366 during our weekday opening hours (please note that advice is not given on this number).   Our Saturday appointments are oversubscribed so if you will not be able to attend, please let us know so we can offer the appointment to someone else.  To cancel a Saturday appointment, please ring 01702 456366 between 10am and 4pm, weekdays, or between 10am and 12noon on Saturdays.  Outside of these hours, please call or text to 07503490246 and leave a message cancelling your appointment. 

Telephone: 01702 610610 - telephone advice available during our weekday opening hours, 10am to 4pm.

To make a Saturday appointment please telephone 01702 456366 during our weekday opening hours (please note that advice is not given on this number).   Our Saturday appointments are oversubscribed so if you will not be able to attend, please let us know so we can offer the appointment to someone else.  To cancel a Saturday appointment, please ring 01702 456366 between 10am and 4pm, weekdays, or between 10am and 12noon on Saturdays.  Outside of these hours, please call or text to 07503490246 and leave a message cancelling your appointment. 

Visit us - As the demand for our weekday service has become so great, we have introduced a system whereby clients who visit the Bureau are given an 'intake' time to return to obtain advice.  This might be on the day the client comes in or it might be within a day or two.  We are sorry that we have had to change the system but we feel this is the only fair way to manage demand.
Our Saturday service is by appointment only.